Delivery Information

DELIVERY LOCATIONS:

We deliver to all London addresses within M25. 
 
 
DELIVERY PRICES:
 
  • Free Delivery Available on all orders over £70
  • Standart nominated day delivery: £2.95
  • Minimum order £25
  • Next Day Self Pickup: Free (order by 5PM)

DELIVERY TIME: 

Our delivery service is open Monday to Saturday. We aim to deliver your order as Fast as Possible.
You will be given a 4 hour time slot (9am – 9pm) on the day of the Delivery. Please leave delivery / collection instructions and preferences for our couriers to see. 
 
CONTACTLESS DELIVERY: 

To assist our customers, and help the national effort to tackle the COVID-19 crisis, First Aid Food drivers will make contactless deliveries and maintain social distancing. Which we hope will offer peace of mind and protection for everyone.

Our Drivers have been instructed to do the following when arriving to the destination:

  • Place the order in a suitably safe place.
  • Ring the doorbell to alert the recipient that the delivery has taken place and then stand back two metres from the door.
  • If the door is not opened, we will arrange an alternative delivery the next day, offering new time slots. 
  • Our drivers will not pass the driver’s scanner to the receiver to capture proof of delivery signature. Instead the driver will retain possession of the scanner and will request the name of the signatory.

SELF PICKUP SERVICE:

  • FREE warehouse Pickup Service is available at the checkout.
  • Once the order has been placed, please wait for a notification when the order will be ready for a collection.
  • Your order confirmation number and ID will be required.
 
COVID-19 update: In order to protect the health of our staff and customers, we are taking extra safety precautions that may result in delays to your order. We hope you will understand, and we thank you for your patience.